Get in Touch

Our support team is here to help with your KRYOS cold storage wallet

Email Support

For general inquiries, technical support, and partnership opportunities

support@makerightdecision.com

We typically respond within 24-48 hours

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Security Notice

KRYOS support will NEVER ask for:

  • Your recovery phrase or seed words
  • Your PIN or password
  • Your private keys
  • Remote access to your device
  • Cryptocurrency transfers

Be vigilant against phishing attempts. Always verify you're contacting official KRYOS support channels.

Before You Contact Us

You might find your answer in these helpful resources

Common Support Topics

Device Setup

Initial configuration, pairing with app

Recovery Phrase

Backup, storage, restoration process

Firmware Updates

How to update, version information

Connectivity Issues

NFC, Bluetooth, USB troubleshooting

Blockchain Support

Adding new chains, token compatibility

Security Questions

Best practices, threat protection