Follow these steps to securely set up your cold storage wallet and protect your private keys.
Never share your recovery phrase with anyone. KRYOS support will NEVER ask for your recovery phrase. Store it in a secure physical location away from digital devices. Your recovery phrase is the ONLY way to restore access to your keys if your device is lost or damaged.
Complete initialization in approximately 15 minutes
What you'll need:
Press and hold the power button for 3 seconds. The OLED display will show the KRYOS logo followed by language selection.
Note: Use the navigation buttons to select your preferred language.
Set up a 6-8 digit PIN to protect device access. This PIN will be required every time you use KRYOS.
KRYOS will generate a 24-word recovery phrase using hardware random number generation. This phrase is the ONLY backup of your private keys.
Write down ALL 24 words in order on the provided backup card. Store it in a secure physical location (safe, vault). NEVER store it digitally or take photos.
KRYOS will ask you to verify specific words from your recovery phrase to ensure you've written them correctly.
Note: You'll be asked to confirm 3 random words from your phrase. If incorrect, you'll need to start over.
Download the KRYOS companion app (iOS/Android) to manage your accounts. The app NEVER stores your private keys.
Use the companion app to add blockchain accounts. Each account will generate a unique address derived from your private key.
Native SegWit (bc1...)
ERC-20, ERC-721 tokens
SPL tokens and NFTs
Your funds cannot be recovered without the recovery phrase. There is no "password reset" for blockchain. Keep your backup card in a secure location.
The companion app is required to view balances and create transactions, but your private keys remain on the KRYOS device at all times.
With typical usage (2-3 transactions per day), charge every 25-30 days. Battery indicator shows remaining power.
After 3 failed attempts, device adds time delays. After 10 failed attempts, device completely wipes for security.
Check our comprehensive FAQ or contact our support team