Privacy Policy

1. Introduction

KRYOS is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information related to your use of KRYOS hardware devices and services. We designed KRYOS with privacy by design—your private keys never leave your device, and we cannot access your cryptocurrency holdings.

3. Information We May Collect

3.1 Website Information

When you visit makerightdecision.com, we may collect:

• IP addresses and device information
• Browser type and operating system
• Pages visited and time spent on site
• Referral sources

This information is collected through standard web analytics tools and is used to improve website functionality.

3.2 Companion App Data

The KRYOS companion app may collect:

• Device model and operating system version
• App version and usage statistics
• Error logs and crash reports (anonymized)
• Blockchain network endpoints you connect to (for app functionality)

Important: The companion app NEVER stores your private keys. All cryptographic operations occur on the KRYOS hardware device.

3.3 Communication Data

If you contact our support team, we collect:

• Email address
• Name (if provided)
• Content of your communications
• Device serial number (for warranty/support purposes)

4. How We Use Information

We use collected information for:

• Providing customer support and technical assistance
• Improving product functionality and user experience
• Diagnosing technical problems
• Communicating important security updates
• Complying with legal obligations
• Analyzing website traffic and usage patterns (aggregated data only)

We will NEVER sell your personal information to third parties.

5. Data Storage and Security

Your data security is our priority:

• We use industry-standard encryption for data transmission
• Access to user data is restricted to authorized personnel only
• We regularly audit our security practices
• Server infrastructure is maintained by reputable hosting providers
• Logs and support records are retained only as long as necessary

6. Third-Party Services

KRYOS may integrate with third-party services:

6.1 Blockchain Networks

When you use KRYOS to interact with blockchain networks, your transactions are broadcast to public blockchains. These networks are decentralized and outside our control. Blockchain transactions are public and permanent.

6.2 Analytics Services

We may use analytics tools (e.g., Google Analytics) to understand website usage. These services may collect data according to their own privacy policies. You can opt-out through browser settings or privacy extensions.

6.3 Cloud Services

If you choose to use optional cloud backup features (for non-sensitive data only—never private keys), third-party cloud providers' privacy policies apply.

7. Your Rights

You have the right to:

• Access: Request a copy of personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Objection: Object to certain data processing activities
• Data portability: Request your data in a structured format

To exercise these rights, contact us at support@makerightdecision.com

8. Cookies

Our website uses cookies for:

• Essential website functionality
• Analytics and performance monitoring
• User preferences

You can control cookie settings through your browser. Disabling cookies may affect website functionality.

9. Children's Privacy

KRYOS is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Support communications are typically retained for 2 years. Analytics data is anonymized and aggregated.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through:

• Website announcement
• Email notification (if you've contacted support)
• In-app notification

Continued use of KRYOS after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions or concerns:

Email: support@makerightdecision.com

Website: makerightdecision.com